User Guides for Member Panel 1

Owned by Jyotsana Gupta (Deactivated)
Last updated: Apr 30, 2019 by Former user (Deleted)
1 min read

Overview of the Member Panel Dashboard

From your member panel dashboard, you get a quick access to the most important sections of your member panel:

  • My Services - View and manage your services.
  • My Support - Get access to different support options, submit ticket, view mail communication and announcements.
  • My Billing - Manage renewals and view invoices, orders, quotations, receipts etc.
  • Partner Programs - View, join and manage your partnership(s) with the organization. 
  • User Profile - View, edit your personal information, set preferences, make sub users and more from here.

Here's a screenshot of the home page:

Login Guidelines:

  • The customer needs to enter the username and password provided to him during onboarding. There can be two or more user accounts with same email ID, but the username needs to be unique for each. 
  • In case of forgot password or username, he will be able to reset them through the login page.
  • For forgot username, he needs to enter his registered email ID and account ID. He will receive the username on his mail.
  • For forgot password, he needs to enter his registered username to be able to reset the password.