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Info

NOTE:
If product group selected is “Acronis”, then an option to add “Alert Type” will be visible.

For Pre-Paid and Fixed Billing Model, select “Based on Consumption” alert type.

For Pay-As-You-Go Billing Model, select “Based on Available Credit” alert type.


Info
  • In Notification mail section, the admin can set the credit limit for the product. When the user reaches that limit he will receive the alert for the amount of service consumed from his credit limit.
  • Similarly, in the Suspension Action & Notification Mail, the user will receive service suspension alerts when the user reaches the defined credit limit.
  • In the termination Action & Notification Mail section, the admin can define the number of days till the service will continue, post which the service will be terminated.
  • The Notification Mail also has the option to define multiple credit limits and the corresponding alert messages for each. 

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-     Click on Update to make changes.

See the sample screenshot: 

Image Added


Info

NOTE:

If product group selected is “Acronis”, then an option to add “Alert Type” will be visible.

For Pre-Paid and Fixed Billing Model, select “Based on Consumption” alert type.

For Pay-As-You-Go Billing Model, select “Based on Available Credit” alert type.

  • Delete Service Alerts

 Home >> Setting >> Products/Services >> Service Alerts

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