Version: 20.12.1.1

Release Date: 04/12/2020

New Features / Enhancements

Reference	Description
RM-6664	Implementation of option for adding root causes of support tickets
RM-6592	Implementation of multi-factor authentication feature
RM-7089	Editing for the price field enabled on order details page
RM-7090	Implementation of fixed and percentage based managed services billing
RM-7091	Implementation of tax rates on individual line items in invoices
RM-7092	Improved: Discount % to be displayed in invoices
RM-6405	Implementation of fixed date billing: Reference 1, Reference 2, Reference 3, Reference 4

Defects

Reference	Description
N/A	Security patches