Ticket Reporting Department
Overview
In the Ticket Reporting Department section, you can add, edit and delete a reporting department.
Home >> Settings >> Support >> Reporting Department
Go to Settings.
Select Reporting Department in the Support section.
See sample screenshot of the Ticket Reporting Department section:
Add a New Reporting Department
Home >> Settings >> Support >> Add Reporting Department
To add a new reporting department, follow the below-given steps:
- Click on “Add Department” in this section.
- Enter the new title for the department in the provided box.
- Enter the description.
- Click on the Save button.
Edit a Reporting Department
Home >> Settings >> Support >> Edit Reporting Department
To edit a reporting department:
- Click on the specific Edit icon of the reporting department that you want to update.
- Make the desired changes, and click on Update button.
Delete a Reporting Department
Home >> Settings >> Support >> Reporting Department
To delete a reporting department:
- Click on the specific Delete icon of the department that you want to remove.
- Confirm OK to delete.